Shipping & Delivery

Orders are dispatched from Torquay, Victoria. Heavy-product freight is calculated at checkout by destination and total order weight.

Current Australian freight rates

Region Up to 35 kg 35–70 kg Over 70 kg
Victoria $95 $150 $250
NSW, ACT, SA and Tasmania $125 $185 $300
Queensland $155 $225 $360
Western Australia and Northern Territory $210 $295 $450

What affects freight?

System kits contain dense mineral materials and liquid components. The checkout rate is determined by destination and the combined packed weight—not only the number of items.

Heavy and remote deliveries

Some remote, restricted-access or unusually large consignments may require a separate freight quotation. If a carrier surcharge materially exceeds the checkout allowance, Nikkolor Australia will contact you before dispatch.

Delivery access

The customer must ensure the delivery address is accessible and provide any relevant restrictions. Tailgate, forklift, hand-unload, pallet-access or re-delivery charges may apply where required by the carrier.

Inspecting deliveries

Inspect all goods on arrival. Photograph damaged packaging, shifted pallets or leaking containers before unpacking and notify Nikkolor Australia promptly with the order details and supporting images.

Project freight assistance

For multi-kit, pool-system or remote-project orders, request a project freight review through Lux Cement before ordering.